Shiva Fly Privacy Policy
Effective Date: [1st April 2024]
Shiva Fly (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you use our services, including our website and any mobile applications (collectively, the “Services”).
Information We Collect
We collect several types of information to provide you with our visa processing services and improve your experience. This information may include:
- Personal Information: This includes information that can be used to identify you directly, such as your name, date of birth, passport information, contact information (including email address and phone number), and employment details.
- Application Information: When you use our services to apply for a visa, we may collect additional information specific to your application, as required by the relevant embassy or consulate. This may include travel information, financial information, and medical history.
- Usage Data: We may collect information about how you use our Services, such as the pages you visit, the time you spend on our website, and the services you request. This information is collected through cookies and other tracking technologies.
How We Use Your Information
We use your information for the following purposes:
- To provide and improve our Services, including processing your visa application, communicating with you regarding your application status, and providing customer support.
- To comply with legal and regulatory requirements.
- To personalize your experience with our Services.
- To send you marketing communications (only with your consent).
Disclosure of Your Information
We may disclose your information to the following third parties:
- Embassies and Consulates: We will share your application information with the relevant embassy or consulate as required for your visa application.
- Service Providers: We may use third-party service providers to help us operate and improve our Services. These service providers may have access to your information to perform their services.
- Legal Requirements: We may disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have certain rights regarding your personal information, which may vary depending on your location. These rights may include:
- The right to access your information.
- The right to rectify inaccurate information.
- The right to request the deletion of your information.
- The right to object to the processing of your information.
We will respond to your requests to exercise these rights by applicable laws.
Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will take steps to delete the information from our systems.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, don’t hesitate to get in touch with us.
This Privacy Policy is intended to comply with applicable data privacy laws, including the General Data Protection Regulation (GDPR).